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Ways to get in touch

Whether you're just starting your quitting journey or you're further along in the process, Quitline counsellors are here to help you.

Call

Call to speak with one of our friendly Quitline counsellors

13 7848

Request a call back

Request a call back using the online form

Request a call back

SMS

SMS 0482 090 634
(VIC, SA, NT, WA only)

Text 'call back'

Facebook

Contact us on Facebook messenger @quitvic (VIC, SA, NT, WA only)

Facebook message

WhatsApp

Contact us on WhatsApp +61 385 832 920 (VIC, SA, NT, WA ONLY)

WhatsApp message

Our Quitline counsellors provide friendly, supportive counselling to help you understand the harms of smoking or vaping and the benefits of quitting. Our team will guide you through various quitting methods and offer helpful tips to manage cravings, in a welcoming and non-judgmental manner.

What can Quitline counsellors do for me?

Quitline is a free, non-judgemental and confidential service to support people who are looking to quit smoking or vaping. Quitline Counsellors will help motivate you, build your quit plan, provide tips and so much more.

Looking for a Yarn?

Quitline services across Australia have Aboriginal and Torres Strait Islander counsellors who are ready to empower Aboriginal and Torres Strait Islander people who want to quit smoking or vaping. They can also support Community who are using vapes to quit the smokes. To get culturally sensitive support to quit anywhere across Australia, call 13 7848 and ask to speak with a counsellor for Aboriginal and Torres Strait Islander Communities.

Are you a concerned about a young person vaping?

Quitline counsellors are able to support young people to quit vaping. Roughly 1/3 of teens have tried vaping. Don't be left in the dark – get the facts and learn how to start the conversation with young people in your life about the harms of vaping.

Quitline interpreter service, national relay ... and more...

  • Languages other than English call 13 7848 and tell us you need an interpreter. We will call you back with an interpreter in your language as soon as possible.

  • If you are deaf or have a hearing or speech impairment, you can call the National Relay Service to access the Quitline.

  • TTY users phone 13 3677 and ask for 13 7848.

  • Speak & Listen users phone 1300 555 727 then ask for 13 7848

  • Internet relay users connect to the National Relay Service then ask for 13 7848.

Quitline opening hours

VIC - Monday - Friday 8am to 8pm, Weekends and Public holidays - Closed

ACT - Monday - Friday 8am to 8pm, Saturday 9am to 5pm. Sunday and public holidays - Closed

NSW - Monday - Friday 8am to 8pm, Saturday 9am to 5pm. Sunday and public holidays - Closed

NT - Monday - Friday 8am to 8pm, Weekends and Public holidays - Closed

QLD - Monday - Friday 8am to 8pm, Weekends and Public holidays - 8:30 am to 5pm

SA - Monday - Friday 8am to 8pm, Weekends and Public holidays - Closed

TAS - Monday - Friday 9am to 5pm, Weekends and Public holidays - Closed

WA - Monday - Friday 8am to 8pm, Weekends and Public holidays - Closed

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