Quit Education Portal FAQ
If you are experiencing problems accessing your course, or you have questions about using the Quit Education Portal, please see our list of frequently asked questions.
What are the minimum requirements to run the online course?
For Windows Computers:
PC compatible – Pentium IV preferred
512MB RAM
2GB available hard drive space
Windows XP or above
For Apple Macs:
Intel Based Mac
512MB RAM
2GB available hard drive space
Mac OS X 10.5.2 or above
Why can’t I access the course?
If you have any difficulty accessing the course, check that you are using one of the supported browsers above before you contact external support.
What is a browser?
A web browser is software that allows you to access websites and resources on the World Wide Web. Common browsers are Firefox, Safari, Google Chrome and Internet Explorer. Moodle is compatible with most current browsers.
It is highly recommended that you use a current version of at least 1 (but recommended 2) supported browsers on your computer or device. To check the version of your browser or to download an additional browser, see whatsmybrowser.
What are the supported internet browsers?
The following browsers are generally compatible with Moodle.
Chrome (Google Chrome 32-bit version 50 or later is recommended for optimal compatibility)
Firefox
Safari 10 or later
Microsoft Edge
For the best experience and optimum security, we recommend that you keep your browser up to date: whatsmybrowser.
How do I manage pop-up alerts?
In Chrome
Click the Chrome menu on the browser toolbar.
Go to the page where pop-ups are blocked.
In the address bar, click Pop-up blocked
Click the link for the pop-up you want to check.
To always allow pop-ups for the site, select Always allow pop-ups and redirects from [site] > Done.
In Firefox
Go to your navigation bar and click on Tools/Options
Open the browser.
Click the "hamburger" menu icon (top right) to open the Firefox menu.
Select the Privacy & Security panel.
Go down to the Permissions section.
Make sure that Block pop-up windows is activated (checkbox).
Click the Exceptions button located to the right of Block pop-up windows to open a dialog box to choose which sites are allowed to display pop-ups.
In Edge
In Edge, go to Settings and more… at the top of your browser.
Select Settings > Cookies and site permissions.
Under All permissions, select Pop-ups and redirects.
Go the Allow section, and then select Add.
Type in the URL that you want to allow to create pop-ups into the dialog box (starting with the https:// portion at the beginning) and select Add. The URL should now appear in your Allow list.
In Safari
In the Safari app on your Mac, go to the website.
Choose Safari > Settings, then click Websites.
Click Pop-up Windows on the left. (If you don’t see Pop-up Windows, make sure you scroll to the bottom of the list.
In the pop-up menu for the website, choose Allow: Pop-ups for the website appear.
How do I register for the course?
Access and registration to the Quit Educator training is available here.
What if I need more support?
If you have any questions, please contact us at quit.education@cancervic.org.au.
We hope your learning experience is a positive one
Page last updated April 2024